FAQs

Where are Lush n Luxe jewels made?

Each piece of jewellery from Lush n Luxe is designed and handcrafted by me, Gemma Elizabeth from my Jewellery Studio in Perth, Western Australia. Each creation is one of a kind. You can choose to purchase a ready to ship option, create your own pendant or ring with the opals listed, or a made to order everyday stacking piece. 

How do I care for my jewels?

It is recommended to keep your jewels away from exposure to perfumes, skin creams, hairspray, chemicals, salty water, chlorine, cleaning products, hot and humid conditions etc as they will speed up the process of the sterling silver or gold tarnishing. All precious metals will tarnish overtime, but this will slow down the process by avoiding these harsh elements.

Take extra care with your jewels which have set gems or opals in them as most gemstones are quite delicate. To avoid scratches or breakages avoid hitting or knocking your piece against hard surfaces as this will cause damage to the stone and your jewellery.

When your jewels are not in use, safely store them in your Lush n Luxe jewellery pouch provided. A polishing cloth is recommended to polish your Lush n Luxe jewels to restore their original shine. Polishing cloths are created with special polishing solution embedded in the fabric and will work beautifully and gently to eliminate tarnish. Please do not use liquids or pastes as the chemicals in these are quite harsh and may cause damage to your jewellery and the stone. We suggest polishing your jewels with a polishing cloth every 1-2 months and following the care tips above to keep your jewels looking gorgeous and tarnish free.

Where do you ship to?

We offer Australia wide shipping. We also ship internationally to the United States, United Kingdom and New Zealand. Please be aware of import taxes and duties, they will be your responsibility and will vary due to your local rules and regulations. 

What Opals do you use?

We use solid Aussie opals, mostly Australian boulder opals and source them straight from our trusted Australian opal cutters. These amazing opals are individually chosen by me. This process is very enjoyable but also quite important so I can use the best quality opal for my jewellery designs. Choosing a variety of quality opals with an array of unique colours is a must so I can incorporate them into a special forever piece of jewellery for you!